General Hotel Policies and Rules
Check out time is 12 noon. Check in time is 2 pm. All guests must register at reception at time of check in. Visitors not registered at the hotel's front desk are not allowed in the hotel room at any time.
If there are any extra persons in the room, hotel guest is responsible for paying additional cost.
If you wish to extend your stay, please inform front desk 24 hours in advance.
If you have any valuables (jewellery, money, laptops, passports, tickets, etc.) please use our security box.
La Casa Sol is no held responsible for any personal property lost or damaged.
Smoking permitted only in outdoor areas
The playing of musical instruments, loud radios, TV's or loud parties is prohibited. No pets or ice chests are allowed in the rooms.
Other than in designated suites, no cooking is allowed in the rooms or on balconies. Any damage to hotel property caused by guests will be paid for by the guest.
The management reserves the right to terminate the lodging contract of guests if any of the above regulations are violated. In such case, no refund will be given, and you will be liable for any additional damages to the room or furniture.
Please make your reservation through our on line registration form. After receiving you're your registration form and pre payment of the hotel deposit we will confirm your reservation. Please note that reserving a double room the name of the person who is sharing the room should be noted on the form. For groups and stays over 15 days ask for special requirements.
To guarantee you hotel reservation, we require a deposit or a credit card detail. The deposit will be credited to your final hotel bill when checking out.
Alterations and Cancellations of Hotel Rooms
Alterations or cancellations of room reservations must be made in writing or by e-mail to Casa Sol at email@example.com
If you require to cancel or to change something in the reservation, please make it by fax, phone or e-mail. For this, it takes into account our following formalities: Cancellation prior to 72 hours 100% no penalties, reimbursement to the client. Cancellation between 72 and 24 hours, will invoice to 50% of charge of one night stay. Cancellation between 24 and 0 hours, invoiced the full payment of one night stay.
How to Cancel your Reservation
Hotel reservations may be cancelled by calling or e-mailing the hotel directly. In either case, it is your responsibility to obtain, note and retain (for your records) a cancellation number. The cancellation number is your insurance against erroneous billings. We hope that this information will help to minimize unnecessary charges.
Casa Sol adheres to the highest standards of ethical practices in all of our operations and is dedicated to protecting the privacy of all visitors to our web sites. We have developed our Privacy Practices from guidelines established by the American Association of Advertising Agencies and the Association of National Advertisers.
Gathering and Use of Information:
While we don't require personal information to obtain general access to any part of our web site, we do collect information voluntarily provided from our visitors. Additionally, we may use cookie technology to obtain non-personal information from our on-line visitors. This allows us to correctly provide Site users with the appropriate frames and content. Please be assured that the personal information collected is protected from public access and we do not rent or sell any of the information collected to third parties. The information you provide assists us in better serving your interests.
Security is provided concerning your credit card information, name, address, e-mail and any other personal information you may provide within The Reservation and Preferred Guest portions of our site. We utilize 40-bit encryption based on a Class 3 Digital Certificate issued by Verisign Inc. This allows for utilitization of Secure Socks Layer, which is a method for encrypting data. This protects confidential information - such as credit card numbers, online forms, and financial data - from interception and hacking.
Third party Internet sites available through links on our site have separate privacy and data collection practices. We have no responsibility or liability for these third party policies or actions.
If you have joined our mailing list. We may occasionally send you information or promotional materials concerning Casa Sol. You will never receive more than one piece of mail in any given month. If you prefer not to be contacted by us in the future, you can request to be removed from our e-mail list at any time by sending us an e-mail at firstname.lastname@example.org.
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